Are Pure Vivid oils 100% natural and organic?

Yes. Our oils are made from natural, certified organic ingredients where stated on the product. We focus on purity and clear labelling on every bottle.

Can I use these oils on both skin and hair?

Yes. Our carrier oils are formulated for skin and hair care. Patch test first if you have sensitive skin, and avoid contact with eyes.

Do your oils contain added chemicals or preservatives?

No synthetic fillers or unnecessary preservatives are added. You get pure plant oils, bottled in Australia.

Is the packaging eco-friendly?

We use amber glass and recyclable materials where possible to help protect the oil and reduce waste.

Can I use these oils daily?

Most customers use them daily or as part of a regular routine. Start with a small amount and adjust to what suits your skin or hair.

FAQ

Quick answers about our oils, packaging, and how to use them. Still need help? Contact us anytime.

Choosing & Using Oils

Which oil is best for my skin type?

For oily or combination skin, try jojoba oil or hemp oil. For dry skin, avocado oil or marula oil. For glow and radiance, rosehip oil or prickly pear oil. See our full organic carrier oils collection for more.

Which oil is best for hair?

Argan oil is great for frizz and shine, castor oil is popular for scalp, lashes and brows, and moringa oil adds softness from root to tip.

What is the difference between carrier oils and essential oils?

Carrier oils are gentle plant oils used on skin and hair. Essential oils are highly concentrated aromatic extracts that must be diluted in a carrier oil before skin contact.

Should I patch test?

Yes. Apply a small amount to the inner arm and wait 24 hours before wider use, especially if you have sensitive skin.

Quality & Storage

What does cold-pressed mean?

Cold-pressed oils are mechanically pressed without added heat, which helps keep their natural nutrients.

How should I store my oils?

Keep bottles tightly closed in a cool, dark place away from direct sunlight. Our oils come in amber glass to help protect them from light.

Do any products contain nuts?

Yes. Organic Almond Oil, Home Extracted Almond Oil and Apricot Kernel Oil come from nuts or kernels. Please avoid them if you have a relevant allergy.

Orders & Wholesale

Where are you based?

We are based in Sydney, Australia, and all oils are bottled in Australia.

Do you sell bulk sizes or wholesale?

Yes. Many oils are available in 5 litre and 20 litre sizes, and we welcome wholesale and bulk enquiries. Please contact us.

What is your refund and returns policy?

Please see our refund policy for full details.